SECURE AUTO TRACK

Terms and Conditions

 


Definitions
Customer the person who buys or agrees to buy the goods or service from Secure Auto Track.
Conditions the terms and conditions of sale as set out in this document and any special terms and conditions agreed in writing by Secure Auto Track.
Goods the articles which the Customer agrees to buy from Secure Auto Track.
Price the price for the Goods.

Conditions
2.1 These Conditions shall form the basis of the contract between Secure Auto Track and the Customer in relation to the sale of Goods, to the exclusion of all other terms and conditions including the Customer's standard conditions of purchase or any other conditions which the Customer may purport to apply under any purchase order or confirmation of order or any other document.
2.2 All orders for Goods or Installation of Goods shall be deemed to be an offer by the Customer to purchase Goods from Secure Auto Track pursuant to these Conditions.
2.3 Acceptance of delivery and installation of the Goods shall be deemed to be conclusive evidence of the Customer's acceptance of these Conditions.
2.4 These Conditions may not be varied except by the written agreement of Secure Auto Track.
2.5 These Conditions represent the whole of the agreement between Secure Auto Track and the Customer. They supersede any other conditions previously issued.

3. Price
The Price shall be the price quoted on the Secure Auto Track's confirmation of order.

4. Payment and Interest
4.1 Payment of the Price shall be due at the time of installation.

5. Goods
The quantity and description of the Goods shall be as set out in the Secure Auto Track's confirmation of order.

6. Warranties
Secure Auto Track warrants that the Goods will at the time of delivery and installation correspond to the description given by Secure Auto Track in the confirmation of order. Secure Auto Track warrants the product to be of fitness for purpose, quality and condition as new unless otherwise agreed and the installation is performed to a high standard. Liability for the product or installation is limited to the value of the replacement product or its refund

7. Delivery / Installation of the Goods
7.1 Delivery/ installation of the Goods shall be made to the Customer's choice of address. The Customer shall make all arrangements necessary to be available to take delivery/ installation of the Goods on the day notified by Secure Auto Track..
7.2 Secure Auto Track undertakes to use its reasonable endeavours to arrive promptly for the installation of the Goods on an agreed date, but does not guarantee to do so. Time of delivery shall not be of the essence of the contract.
7.3 Secure Auto Track shall not be liable to the Customer for any loss or damage whether arising directly or indirectly from the late delivery or short delivery of the Goods. If short delivery does take place, the Customer undertakes not to reject the Goods but to accept the Goods delivered as part performance of the contract.
7.4 If the Customer fails to take delivery of the Goods on the agreed delivery date or, if no specific delivery date has been agreed, when the Goods are ready for dispatch, Secure Auto Track shall be entitled to store and insure the Goods and to charge the Customer the reasonable costs of so doing.

8. Acceptance of the Goods
8.1 The Customer shall be deemed to have accepted the Goods [48 hours] after delivery to the Customer.
8.2 The Customer shall carry out a thorough testing of the Goods within [48 hours] of installation and shall give written notification to Secure Auto Track within 5 working days of delivery of the Goods of any defects which a reasonable examination would have revealed.
8.3 Where the Customer has accepted, or has been deemed to have accepted, the Goods the Customer shall not be entitled to reject Goods which are not in accordance with the contract.

9. Title and risk
9.1 Risk shall pass on delivery of the Goods to the Customer's address.
9.2 Notwithstanding the earlier passing of risk, title in the Goods shall remain with Secure Auto Track and shall not pass to the Customer until the amount due under the invoice for them (including interest and costs) has been paid in full.
9.3 Until title passes the Customer shall hold the Goods as bailee for Secure Auto Track and shall store or mark them so that they can at all times be identified as the property of Secure Auto Track.
9.4 The Secure Auto Track may at any time before title passes and without any liability to the Customer:
9.4.1 Secure Auto Track reserve the right to disable at IMEI level any product not paid for, in preparation for product return. Re-instatement of a unit at IMEI level will attract a charge of £30.00.
9.4.2 repossess and dismantle and use or sell all or any of the Goods and by doing so terminate the Customer's right to use, sell or otherwise deal in them; and
9.4.3 for that purpose (or determining what if any Goods are held by the Customer and inspecting them) enter any premises of or occupied by the Customer.
9.5 Secure Auto Track may maintain an action for the price of any Goods notwithstanding that title in them has not passed to the Customer.

10. RETURNS
10.1 Returns can only be accepted by prior arrangement. They are strictly at the customers expense, we cannot refund for goods not received, so please ensure a registered or "signed for" post carrier is used.
10.2 If you have changed your mind, goods should be returned in a resaleable condition i.e. original condition, with the wiring loom in tact, with the instructions and packaging. Assuming all is returned this will be regarded as in a resaleable condition, and a full refund will be made. 10.2 Refunds will be made within 14days of receipt.
10.3 Should any goods not be returned in a resaleable condition we may have to reduce or decline the refund.

11. Faulty Goods.
11.1 We will always endeavour to solve any problems customers may have, your first point of call should be to Tech Support via email or by phone. Please allow 48hrs-72hrs (working days) for a response.

11.2 If a product is suspected to being faulty we may ask customers to return goods, at their expense via registered post, for technical evaluation. At that point, assuming within the 12 month warranty period, we will either repair or replace the unit.

Please note the above terms and conditions do not affect you standard consumer rights..

 

 

 

 

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info@secureautotrack.co.uk